general conditions of
business/sale
(terms of business/sale)
only for non EU-countries
In 1999 we have decided to extend our
business activity in the world wide web.
First published in german language, we now, in
the year 2008/2009, proudly present the english version of natocorner.
How with all new projects, mistakes and deficiencies have also slipped themselves
in.
For their clearance we request your help.
Therefore all clues (also including
the positive ones) will be sent to the director of the company. The editing will be
happening on the "top-level".
Our range of goods comprises more
than 5000 products with a store capacity of -on the average- 25000 items.
We work with
about two dozen suppliers and producers and we are letting produce by ourselves at
present.
Furthermore we have access to other
trade partners on their capacities.
Consequently we are able to
accommodate the demand of exclusive special request.
A quality control takes place daily,
so that changes in the production on behalf of the producers and suppliers are recognized
directly. Not convincing products are taken out of the assortment.
We don´t sell "cheap Far East
ware".
Therefore there are definitely
sellers with cheaper products, but we render the better service and quality!
basically
counts:
general conditions of
business/sale, state: December, 1st, 2021 -only for non EU-countries-
The supplied goods stays property of
the supplier until the complete payment.
Costs that come into being occured of
false transport/storage/use will be calculated with the for us accruing self cost
quota.
payment / exchange
All prices in EURO incl. German taxes by
statute VAT (19%).
By shipping to not EU-countries, German taxes (VAT) will be canceled. Following you will receive an order confirmation with the necessary delivering
information, the article availabilities and the payment modalities.
payment / prepayment
With prepayment we takes a
discount of EUR 8.00, for supply free of
charge
(up to EURO 8.00 forwarding costs; -exception bulky goods)
exception: discount
prices
Discount prices are special
pick-up prices where a delivery complying the chosen mode of dispatch is
charged.
prepayment / per cheque
With payment per cheque (completely filled
in), the dispatch takes place after crediting the bill sum on our account.
prepayment/ per mail-order: (only
VISA / MASTERCARD)
That´s how it works: If you have chosen
"credit card per mail order" as your type of payment (please give us your
preferred recall time), one of our employees will call you back. Our employee legitimizes
with the order number which has been told you. Then you give us your card particulars per
phone or fax. We will get in contact with your credit card company and we will receive
-financial standing implied- a special approval number for this one
transaction.
So: optimal security,
credit card data won´t be sent in the internet.
payment / cash on delivery
Cash on delivery (C.O.D): in addition
EURO 15.00, included in the invoice amount of the confirmation of order.
(extrem high postage, altogether EURO 17.00, each delivery)
C.O.D only available for delivery in Germany -not for
foreign countries.
| exchange/revocation |
14 days exchange/revocation right on all new products.
Exceptions are denoted especially.
(e.g.: glasses, security/technical-equipment...)
The exchange/revocation time limit starts with the date of the goods handover by
the carrier.No
exchange, no revocation of used goods.
(in spite of intensive checks and repairs of obviously visable defiencies,
these goods will basically be sold as handicrafts without any guarantee) |
You aren´t bound by your order if you revoke within a time limit
of 14 days. The respite begins from handover of the goods. The revocation doesn´t have to
contain a reason, but it has to be written on a durable data carrier, or it has to take
place with sending back the article(s). If you can´t send the article(s) back as a
parcel, the revocation happens to be written within 14 days respite.
Please send the article(s) back to:
HEADQUARTERS
natocorner
natocorner company, incoming goods department: 54533
Niederscheidweiler, Hauptstrasse 2
UST-Nr.:123672576, owner: Axel Burdt
After receiving and checking
the article(s) we will reimburse payment. Excluded are costs of money transaction
(e.g. credit-card fees, commissions, costs of the approval proceedings),
the costs of postage.
For standard returns the handling flat rate is EUR 15.00.
Of these costs you will be informed separately.
delivering costs
Our prices are pick-up
prices. Instructions for delivering by ´HQ-LOGISTICS` result from your choice of
payment and the kind of handing over the goods.
With prepayment and
consignment of goods by HQ-LOGISTICS,
(Petra Malow comp., 50997 Cologne, Im Teich 8)
natocorner takes a discount of EUR 8.00.
+++++++++++++
With a revocation these costs
will be subtracted from the made payment. The refund will take place immediately after receiving your payment on our
account.
|
| Important: If the article sent back is not in the condition that we send
it in (e.g. missing packing, soiling...) we have to charge the accruing costs for the
proper condition, respectively we have to calculate the value loss. Please consider that also you want
to receive impeccable goods only |
Important: (because of administration reasons) we only accept sales return
post paid natocorner company.guarantee service (new products)
Please also return
the articles post paid. We will reimburse your costs up to EURO 8.00.
Not prepaid transmittals can´t be handled. Legal guarantee respites are in force.
guarantee service (used
products, special items, stocks)
In spite of intensive
checks and repairs of obviously visable defiencies, these goods will basically be sold as
handicrafts without any guarantee. Such goods are excluded from exchange.
|
For commercial clients the
exchange/revocation right only counts after previous and written confirmation of our
company.
HEADQUARTERS natocorner
natocorner company: 54533 Niederscheidweiler, Hauptstrasse 2, UST-Nr.:123
672 576
natocorner: incoming goods department: 54533 Niederscheidweiler, Hauptstrasse 2
Owner: Axel Burdt
Fax(vanity-number): 0700/natocorner-fax, complied 0700 / 628 626 76
329
Service-Hotline; on weekdays (14.00-18.00
MEZ): 0700 / 628 626
76
order & supply
Order: After receiving your order we
will send you an email or fax with a confirmation of order, including the amount invoiced.
If necessary, we will call you back -please give us your phone-number.
Persons underage can only order if
they have a written statement of agreement by their parents or the legal guardian.
A proof of age is necessary for
special labeld goods.
Please attach a copy of your identity card and give us your
email-adress for queries.
It is on responsibility of the buyer
to comply with all laws and official regulations for import of any items purchased from
natocorner company.
Supply: The supply will be
realized after prepayment, for cash on delivery (COD-only Germany), or per credit
card.
Our prices are pick-up prices that are valid from Niederscheidweiler.
If you wish
the supply of your articles, we will send your order in conformity with your chosen mode
of dispatch.
natocorner supports the
supply of prepayment.
We discount up to EUR 8.- for prepayment.
You will save up to EURO 15.00 -compared with supplies per C.O.D.
Exception: discount
offers, delivery costs will be charged.
In case of prepayment you will -as a
rule- receive your supply with no forwarding costs (delivery in Germany), in foreign
countries for very low shipping charges.
The supply will be
send as an insured parcel by GLS/UPS/DHL,
To order the supply service, we prefer to you to handle it by HQ-
LOGISTICS company
Petra Malow, 50997 Cologne, Im Teich 8.
With your chosen mode of dispatch you accept this service.
C.O.D.
Cash on delivery is
extremely expensive and labour-/cost intensive. The German post requires EURO
15.00 for a
standard parcel.
Please consider, if you really want to be supplied per C.O.D. (only available in
Germany).
Our forwarding costs
grant is cancelled, because we don´t support the forwarding costs policy of the German
post. C.O.D. is charged with EURO 15.00 (!postage!) by us. The post also requires from you
a handling fee of EURO 2.00, when handing over the parcel.
Is it really worth for you to pay EURO 17.00 (only postage) for cash on
delivery?
surcharge for (inferior)
quantities / Germany
The surcharge for inferior
quantities for an order value less than EUR 35.00/Germany amounts EUR 10.00.
surcharge for (inferior)
quantities / foreign countries
The surcharge for inferior
quantities for an order value less than EUR 50.00/foreign countries amounts EUR
20.00.
Supplies can only take place after
the receipt of payment (prepayment!).
|
Important Note: Your privacy is very
important to us.
We do not use cookies, ActiveX, Java, etc. We do not use any
spyware. We never sell your data or details.
You can visit our websites without
entering personal information. Different rules maybe apply to
certain services on our websites and are explained separately
below. Personal Information is considered if it can be associated
exclusively to a specific natural person.
General
Information
Each web-enabled device is associated
with a
specific IP-Adress. The IP address is required to identify the
associated web-enabled devices to interconnect to our webserver or
webspace. Usually the IP address is allocated to a device, not to a
person. There are dynamic IP addresses and static IP adresses.
Dynamic means "can be
constantly changed", mostly by your ISP -Internet Service
Provider.
Static IP means Static. Stand. Stable. Yes, static IP addresses
don't change.
Basically it is not possible, to identify a person only by a
IP address.
But you should know, between your PC and our Server/Webspace are a
lot of furher network devices. One of the first belongs to your
provider (ISP).
And the ISP have your personal data. So, anyone who gets the
ISP-databases can analyse your personal - web activity, everytime,
by checking IP activities.
You can visit our websites without
entering personal information, only the IP from your device or
proxy is required.
If you are connected with our web, your
device transferred further data (e.g. browser-Version, OS, and a
time stamp).
All devices in the direct line of these network record these data
in their log-files.
IT IS YOUR DEVICE AND YOUR BROWSER, SO IT
IS YOUR CONTROL TO OPT OUT TRANSFERRING YOUR DEVICE-DATA.
Our server (or the hosting provider)
added to our log-file:
IP address, Visited-URL,
date and time of web, volume of data transferred, access status of
the server (file transferred, file not found, command not executed...),
referrer & access method/function.
These DATA are not functionally adequate
to identify directly a Person.
To control and protect our webspace/webserver the data are used
for statistical evaluation and to prevent abuse.
We reserve the right also to examine log data if there is concrete
evidence leading to reasonable suspicion of unlawful use.
NEVER USE
UNAUTHORIZED URLS - WE BLOCK ALL SUSPICIOUS ATTEMPTS.
Different rules maybe apply to
certain services on our websites and are explained separately
below.
Personal Information is considered if it can be associated
exclusively to a specific natural person.
Personal data; collection
We only collect your personal data
with your consent and manual entry of personal details you knowingly provide us with through
forms and email, such as name, address, telephone number in
accordance with the terms and conditions of German data protection
statutes (BDSG - DSVGO), the Data Protection Act 1998 and other
applicable laws.
We will never request credit card details via our order
system.
When we get your credit card data per ssl-mail, fax or phone, they
are exclusively used for bill payment and bank clearance.
Online transferred data are immediately deleted after receipt from
our server. We don´t use Cloud-Computing.
Personal data;
transferring
A personal data
transferring only takes place to process your order and to provide after sales services.
We
may pass on your details to another organisation (e.g. you have
ordered delivery-services; HQ-LOGISTICS/
GLS/DPD/DHL...)
Personal data; storing
We store your personal
data in accordance to legal regulations.
Once a request/order has been processed and/or your contractual
relationship to our company has ended, the collected data will be
deleted, provided there are no duties in place to preserve records.
Personal data; consent
Your consent to use your
personal data is given by manual entry of your personal data to our
form system and accepted with your clicks to:
-general business terms- accepted
-GDPR General Data Protection Regulation- accepted
Personal data; information
- change requests - withdrawal of consent
In accordance with the Federal Data Protection Act you
are entitled to receive information on the data saved on your
person free of charge.
Furthermore, if applicable, you are entitled to correct, block or
delete such data. Your data will then be deleted, provided these
data are required for contractual performance.
You may withdraw any previously issued consent for us to use your
personal data at any time. If you require further information or
notification, or if you wish to have your data deleted, please
send us an informal email to: datenschutz@natocorner.de
|
guaranteeing and goodwill
As a matter of course for all new
products the same enjoining warranties by statute count.
In addition to it, we promise a friendly goodwill regulation.
Please contact us before sending back your article.
And please notice the following:
It´s not what you say, but how you say it. The condition of the sent article
decides on the services, that will be taking place.
E.g. boots, that still have soil
on the sole, or, clothing with an unpleasant smell are no occasion for glee.
Sorry, but this information is necessary for a given reason.
-Sending back can only be accepted prepaid-
requests
We are pleased with your requests!
You are welcome to send us detailed information, if you are looking for a product
which we don´t offer here at that time. Please use our request form
absolutely.
(information about size, descriptions, idea of the price, time of delivery etc. are
important)
Unfortunately we can´t
answer requests anymore,
which aren´t specified enough and aren´t send under application
of our request form.
With your order you
accept the general conditions of business
| . |
 |
| . |
Supplier´s
identification in terms of TMG (Telemediengesetz)
HEADQUARTERS natocorner®
trading company: natocorner
(www.natocorner.de)
incoming goods department: natocorner
* 54533 Niederscheidweiler *
Hauptstrasse 2 *
owner: Axel Burdt
VAT.Nr: 123 672 576
forwarding department: "HQ-LOGISTICS"
Petra Malow comp. 50997 Cologne, Im Teich 8, Phone: 0151-20630042, mailto: info@hqlogistics.de
www.hqlogistics.de
natocorner®
is a registered trade mark of
natocorner comp.
Errors and rendering
mistakes excepted
| Informationspflicht
zur OS - Online-Streitbeilegung gemäß Art. 14
Abs. 1 ODR-VO: |
Die
Europäische Kommission stellt eine Plattform zur
Online-Streitbeilegung (OS) bereit.
|
Direkter Link:
http://ec.europa.eu/consumers/odr/ HINWEIS
in eigener Sache:
Wir widersprechen hiermit dem Zwang der Europäischen
Kommission zur befohlenen o.a.
Fremdverlinkung.
Schiedsgerichtsverfahren auf (supranationaler)
europäischer Ebene widersprechen u.E. dem
Grundgesetz der Bundesrepublik Deutschland
(Art.20, Art.92, Art.101 GG).
mailto: requests(aet)natocorner.com |
|
|
Fax(vanity-number): 0700/natocorner-fax, complied 0700
/ 628 626 76 329
Service-Hotline; on weekdays (14.00-18.00
MEZ): 0700 / 628 626
76
What is vanity? Vanity
numbers are reachable world-wide and they can be chosen by the actual holder.
The configuration of the call destination is adjustable.
PREFIX -numbers are not
needed
The fax/telephone
number corresponds with the company name:
natocorner = 628 626 76
N for 6...a...for 2...t for 8....etc.
Prices, state December
2023 from the fixed-line network of the German Telekom:
EUR 0.09 per minute
If you would like to have
contact by phone, don´t hazitate to send us an email with your phone-number
(including area
code, no mobile numbers)
-a time (CET) when we can call you back-
-if possible, between 2 pm and 6 pm CET-
we will call you back.
Your advantage: no
telephone costs.
Attention: Copyright
by natocorner company . natocorner is a registered trade mark. All rights reserved.
Reprints, reproduction or other changes &
publications are prohibited.
Place of performance and court jurisdiction is Wittlich (Eifel, Germany).
Germany law is valid.
Contract language is German,
translations into other languages are not legally binding.
Products deviations of design and details are possible.
Offers, prices and terms of conditions are subject to change without notice.
Interested in your own
web -the company grafikpower (www.grafikpower.com) will also develop your own web.
Ready to operate and administrated.
You will find more
information on www.grafikpower.com
